Property and real estate keynote speaker | Dom Thurbon

Sydney-based, speaking globally

Keynote speaker for property and real estate

Talks and workshops for agents, property managers and developers on preparing for AI and winning customers' trust in a tougher market. Dom Thurbon has headlined the industry's Elite Retreat and PM/One events.

Dom Thurbon speaking on stage

A small sample of the property and real estate organisations Dom has worked with

  • Elite Agent
  • PM/One
  • LJ Hooker
  • Dexus
  • Ray White
  • Strata Community Association
  • Levande
“What Dom does is a bit like magic, and for us it was no different. The perfect closing session for our 2-day event, and our attendees had wonderful things to say. He left people energized and inspired, pulling all the themes together in a way that helped people make sense of what they would do next and leaving them motivated to turn plans into action.”
Samantha McLean, Managing Editor, Elite Agent

Dom's view on property and real estate

The property and real estate sectors are experiencing some of the most profound, rapid disruption in the history of the industry. From the acute impact of cost-of-living pressures, interest rate shifts and "soft" (understatement!) residential markets, to the rapid 'AI-ification' of every part of the buying and property management process, to the battle to attract and retain talent, to endemic trust and transparency issues right across the sector – there is no shortage of forces that are moving the goalposts of what 'good' looks like in this industry. Truly, this industry is likely to change more in the next 5–10 years than it has in the last 50.

For nearly two decades, Dom Thurbon has worked across this fast-moving sector – both residential and commercial – with teams focused on sales, development, transactions, leasing and management. On topics as diverse as understanding how AI will affect the future of the industry, how to build (and rebuild) trust in an increasingly low-trust market, how to engage the agents and property managers of the future, the new rules of mind-blowing customer experiences, or many other themes that will define the future of the industry, Dom is a fresh, provocative and impactful voice on "where to from here and how to get there" in RE.

“Dominic was the star of our recent event for real estate leaders. His session on change, what's coming, how to prepare and how to turn disruption into opportunity managed to be confronting, highly relevant, high energy and funny. Ground-breaking and packed with take-home value.”
LJ Hooker

Whether it's headlining sector-defining events like Elite Retreat and PM/One, working with multinational property development executive teams in Singapore or small agency teams in regional Victoria, or making appearances on podcasts like Andy Reid's Success Curious, Sam McLean and Chris Hanley's The Edit, and Darren Mitchell's Exceptional Sales Leader, Dom is deeply passionate about helping the industry rise to meet the challenges of a changing market, driving change and innovation, and building great teams that stand the test of time.

Presentations for property and real estate teams

Dom builds every presentation for your event from research into your industry and a briefing with your team. Each one can run as a keynote, a workshop or both.

Winning the battle for trust: how truth and transparency can revolutionise your customer relationships

It's not controversial to say markets run on trust. High-trust businesses are shown to enjoy higher engagement and productivity, faster growth, and better customer engagement than low-trust businesses. The evidence on that is clear.

But according to research by the Governance Institute of Australia, real estate agents are one of the least trusted professionals in the country. That's a harsh verdict – but it's one that is more important than ever to grapple with. ESPECIALLY when markets are tougher and more competitive, when change is rapid, when people (both staff and customers) feel uncertain and uneasy, trust becomes one of our most critical areas of competitive advantage.

Dom Thurbon literally wrote the book on trust and truth in the 21st century – his latest book, To Be Honest…, looks at the rise of the misinformation age, why trust levels are bottoming out, and how we go about using simple tools to rebuild it. So, in this inspiring, practical and provocative presentation he will:

  • unpack where the trust deficit in real estate (and other industries) comes from, what is driving it, and what this teaches us
  • examine the role of truth, transparency and integrity as the foundational cornerstone of a high-trust business – and where that can create real-world challenges that need to be overcome if we're serious about building trust
  • explore a 3-part toolkit for 'making trust and truth happen' inside your agency or business, and with your customers, to win in an increasingly competitive market
More on this theme: Making Truth and Trust Happen

Thriving in the rapidly changing world of property and real estate

Whether you're a developer, a commercial or residential manager, an asset manager or a sales agent, the world of property and real estate is changing faster than at any other point in modern history. A combination of technological, economic, political, regulatory and social changes are coming together to create profound pressures on business leaders and teams alike.

But the truth is: the future is not a place we are going, it's a place we are creating. The best leaders and teams in property right now are the ones who start from the belief that we are pilots, not passengers, and that we have the power to shape the future we want, rather than just accept the one that we get.

So, in this dynamic, practical and uplifting presentation we will:

  • unpack the four forces of change reshaping the face of property and real estate right across the value chain – from development and investment to transactions and management – including AI and technology, political and economic shifts and social and workforce (generational) change
  • examine the basic human responses to change that everyone in your agency, business and team will experience (including YOU!) as we navigate this rapidly changing market
  • look at a simple toolkit for shaping our response, moving from "change is happening to me" to "I have the power to shape the future", including practically applicable strategies that can be deployed in the business to improve how we show up in times of change
More on this theme: Thriving, Driving and Surviving Change

What clients say

“Dom's keynote was a real highlight of our Australasia conference. So much so that we booked him again immediately after, but for more time this time! He brought so much experience, insight and energy to the room that was so valuable for our participants.”
Alisha Fisher, Chief Executive Officer, Strata Community Association
“Hands down the highlight of the event. Dominic delivers riveting content on CX and the future of customer needs with energy, humour and packed with business-changing take-home value.”
Real Estate Results

Your Event Deserves a Keynote They'll Never Forget.

Get in touch and check Dom's availability for your next conference, summit, or corporate event.

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